Digital Transformation Project of the Year

This award celebrates excellence in digital transformation through cloud technology.

The winning organization will be one that has delivered a highly effective transformation for a customer, such as integration of disparate systems, updating of legacy technology, migration into the cloud, or other digitization efforts that involve the utilization of cloud products or services.

Criteria

Our judges will be looking out for demonstrable evidence of how an organization has delivered cost benefits, improved processes or generated new business for their customer, undertaken since 1st November 2018. Both single projects or overall strategies are eligible.

Nominations can be submitted as a 300-word statement OR a 3-minute video highlighting how the nominee has hit all or some of the elements outlined in the category criteria; try and include as much tangible evidence as possible.

Sponsor

Natterbox is a leading provider of business telephony for Salesforce, with over 10 years of voice expertise. Natterbox supports organisations globally to facilitate better, more aligned business conversations by personalising caller journeys and boosting productivity for sales and service teams. With key CTI and contact centre features including IVR, ACD, click-to-dial, call recording, call routing, mobile, auto-logging and dialer.

Natterbox has helped over 600 organisations, including Fruit of the Loom, GE, and Groupon, improve customer service, enhance sales productivity, and enable data-driven decision-making. Natterbox has offices in London, Chicago, and Sydney, and is available on the Salesforce AppExchange.